سياسة الاستبدال والإسترجاع

Return and exchange policy: We are happy to serve you, we understand that you may need to replace or return products purchased from OneFort Night Store, and the policies for exchange and return depend on the type of product.. There are two types of products in our store: the first type: gift via Item Shop, which are gifts from my personal account to your account, the second type: shipping and activation services, which are products we activate in your account or require manual entry for delivery — such as Fiboox products, packages, and others.. Return and exchange policy for gifts from the Item Shop: The customer has the right to request a replacement or return if the gift was not delivered. The customer does not have the right to exchange or return if the gift was sent to the customer and the link was sent to their account as written at the time of purchase and their request was fulfilled. Return and exchange policy for shipping and activation services: The customer does not have the right to request a replacement or return for the account shipping service. The customer has the right to request a replacement or return for the shipping and activation service if their request was not fulfilled.